The Orientation & Training Specialist will partner with stakeholders to develop and maintain the new employee program as well as other training initiatives to meet the needs of both the employees and the business. This position will design and develop content to support new employee orientation objectives for operations, facilitate new hire axiUm training, and provide training support for corporate and/or regional training projects.
Essential Position Functions
•Partner with Senior Orientation & Training Specialist to assess company-wide new employee program needs.
•Partner with CSS team, directors and other stakeholders to provide and gather input on training projects and NEO program improvements.
•Partner with subject matter experts (SMEs) to develop company training materials.
•Facilitate corporate and/or regional training events.
•Partner with SMEs to develop Pre-NEO, NEO and Post-NEO learning materials for all job groups.
•Design job aids, self-guided axiUm modules, binder materials/resources, workbooks, self-assessments, rubrics, presentations, etc. as needed.
•Partner with Development Specialists and other stakeholders to design overlapping Post-NEO onboard programs.
•Manage classroom environment, analyze results and identify gaps in training needs.
Knowledge, Skills, and Abilities
•Adult learning concepts and learning methodologies including instructional technology.
•Needs analysis, instructional/program design, development and evaluation.
•Project management processes
•Microsoft Office, including Outlook, Word, PowerPoint and Excel and how to integrate technology into corporate professional development programs.
•Facilitating training, both small and large groups.
•Strong interpersonal skills, demonstrated ability to establish rapport and maintain successful relationships with all levels within an organization.
•Exceptional written and verbal communication skills.
•Consult with and guide customers to solutions.
•Work with ambiguity and constant change.
•Accurately assess employee skill levels and be able to effectively give and receive constructive feedback.
•Analyze information, prepare best scenario solutions and present in a professional manner.
•Prioritize workload and shift gears as priorities change.
•Travel to off-site meetings including periodic overnight stays.
•Uphold and exemplify the company’s core values.