Willamette Dental Group

Orientation & Training Specialist | Hillsboro, OR

Job Req #
# of Positions
Job Post Information* : Posted Date
3 weeks ago
Pos. Category
Clinical Training and Support - Positions
Pos. Type
Full Time Regular
5 8-Hour Days

Company Overview

With more than 400,000 patients throughout our 50+ practice locations in Oregon, Washington, and Idaho, and a built-in specialty referral network to more than 30 specialists, Willamette Dental Group has been a leader in preventive and proactive dental care since 1970. What makes this multi-specialty group practice unique, and better, is a commitment to proactively facilitating the best possible health outcomes.

As a member of the Willamette Dental Group team, we offer a competitive salary commensurate with experience. We are a performance based culture and offer a generous and comprehensive benefit package. Among the many amenities we offer are medical, dental, vision, life insurance, paid time off (PTO), paid holidays, and a robust wellness program. Additionally, we offer a 401(k) plan with a generous employer match, tuition assistance, discounted monthly Trimet pass, and much more. Our Hillsboro, Oregon Administrative Headquarters are conveniently located in the growing Orenco Station neighborhood, just blocks from the MAX stop and within easy walking distance to many local shops and restaurants.

Job Responsibilities

The Orientation & Training Specialist will partner with stakeholders to develop and maintain the new employee program as well as other training initiatives to meet the needs of both the employees and the business. This position will design and develop content to support new employee orientation objectives for operations, facilitate new hire axiUm training, and provide training support for corporate and/or regional training projects.

Essential Position Functions
•Partner with Senior Orientation & Training Specialist to assess company-wide new employee program needs.
•Partner with CSS team, directors and other stakeholders to provide and gather input on training projects and NEO program improvements.
•Partner with subject matter experts (SMEs) to develop company training materials.
•Facilitate corporate and/or regional training events.
•Partner with SMEs to develop Pre-NEO, NEO and Post-NEO learning materials for all job groups.
•Design job aids, self-guided axiUm modules, binder materials/resources, workbooks, self-assessments, rubrics, presentations, etc. as needed.
•Partner with Development Specialists and other stakeholders to design overlapping Post-NEO onboard programs.
•Manage classroom environment, analyze results and identify gaps in training needs.

Knowledge, Skills, and Abilities

Knowledge of:
•Adult learning concepts and learning methodologies including instructional technology.
•Needs analysis, instructional/program design, development and evaluation.
•Project management processes
•Microsoft Office, including Outlook, Word, PowerPoint and Excel and how to integrate technology into corporate professional development programs.

Skilled in:
•Facilitating training, both small and large groups.
•Strong interpersonal skills, demonstrated ability to establish rapport and maintain successful relationships with all levels within an organization.
•Exceptional written and verbal communication skills.

Ability to:
•Consult with and guide customers to solutions.
•Work with ambiguity and constant change.
•Accurately assess employee skill levels and be able to effectively give and receive constructive feedback.
•Analyze information, prepare best scenario solutions and present in a professional manner.
•Prioritize workload and shift gears as priorities change.
•Travel to off-site meetings including periodic overnight stays.
•Uphold and exemplify the company’s core values.

Job Qualifications

Bachelor of Arts or Science degree in related field preferred and minimum two years teaching or training experience, minimum two years instructional design and/or curriculum planning OR equivalent combination of education and experience which will provide the ability to perform the essential functions of the position. Healthcare experience is desirable.


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