Willamette Dental Group

Appointment Center Representative

WA-Vancouver
Job Req #
8088-1117:
# of Positions
1
Job Post Information* : Posted Date
2 weeks ago
Pos. Category
Patient Support Specialists - Positions
Pos. Type
Full Time Regular
Schedule
5 8-Hour Days

Company Overview

With more than 400,000 patients throughout our 50+ practice locations in Oregon, Washington, and Idaho, and a built-in specialty referral network to more than 30 specialists, Willamette Dental Group has been a leader in preventive and proactive dental care since 1970. What makes this multi-specialty group practice unique, and better, is a commitment to proactively facilitating the best possible health outcomes.

As a member of the Willamette Dental Group team, we offer a competitive salary commensurate with experience. We are a performance based culture and offer a generous and comprehensive benefit package. Among the many amenities we offer are medical, dental, vision, life insurance, paid time off (PTO), paid holidays, and a robust wellness program. Additionally, we offer a 401(k) plan with a generous employer match, tuition assistance and much more.

Job Responsibilities

To provide quality patient care and superior customer service through efficient scheduling and communication with patients, doctors, office managers and office staff.

This position is responsible for representing the Company in a professional manner as the first contact for patients. This individual must be able to utilize excellent communication skills, efficiently obtain understanding of patient needs, understand scheduling guidelines, and be able to apply this knowledge in accurately scheduling appropriate appointments and providing general information for patients.

Previous office and/or customer service experience, basic computer skills, with prior experience working with data base information required. Must have the ability to communicate in a professional manner, work in a team environment, and multitask. Previous health care and/or call center experience and bi-lingual skills are desirable.


Willamette Dental Group is a 2014 Press Ganey Success Story Award Winner in Recognition of our Innovative Approach to Organizational Change in Patient Experience

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