In partnership with the clinical team, the Care Advocate provides quality customer service through the coordination of patient flow and effective communication with patients, doctors, practice managers and clinic staff. The Care Advocate acts as the bridge for communication between patients, clinic staff and appointment center representatives by monitoring treatment completion, facilitating oral health improvement initiatives, and focusing on patient engagement.
High school diploma or equivalent required. Post-secondary coursework is desirable. Minimum 2 years customer service experience.
JOIN US! Apply now.
We evaluate qualified candidates without regard to race, color, religion, sex, national origin, veteran status and other protected characteristics.