Willamette Dental Group

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Lancaster Practice
OR-Salem
The ideal candidate will have an interest in dentistry, customer service, problem solving and excellent communication skills. Must be willing to learn all aspects of daily operations in a dental office including the operation of a dental office to ensure quality and efficiency standards through staffing, scheduling, patient flow, performance management and other office goals.Qualified candidates must have a BS/BA degree with emphasis preferably in business, management, healthcare administration or equivalent related experience. We are looking for a self-starter with previous supervisory or management experience. Prior experience in a medical or dental setting is a plus!Travel within region is expected
Pos. Type
Full Time Regular
Schedule
5 8-Hour Days
Job Req #
8040-1017:
Patient Financial Services
Hillsboro
•Plan, organize and direct department activities, developing department goals, standards and metrics ensuring a positive patient experience.•Review performance of the department functions on an ongoing basis and make changes as necessary to improve service and ensure compliance to regulatory requirements.•Establish, monitor and audit production and quality statistics to assure billing accuracy, timeliness and compliance to professional billing standards.•Manage the department budget, continually evaluating expenses and justifying any variances as needed.•Provide staff with the training, mentoring and resources necessary to carry out their work in an effective manner.•Ensure performance goals, expectations and standards are clearly understood by supervised staff and evaluate employees’ performance on an ongoing basis, taking corrective actions if needed.
Pos. Type
Full Time Regular
Schedule
5 8-Hour Days
Job Req #
8033-1017:
Gresham Practice
OR-Gresham
In partnership with the managing dentist, the purpose of the practice manager is to ensure that the dental office provides outstanding customer service, via engaged employees, in an efficient manner.Strong leader to hire and coach staff, develop a supportive environment for the providers, and manage daily office activities. Ensure quality and efficiency standards through staffing, scheduling, patient flow, performance management and other office goals.-Takes ownership of entire office including, but not limited to, marketing, financials, staffing levels, employee engagement, patient count, and office efficiencies -Regularly monitors all key performance areas of office: budget, staffing levels, schedules, collections, Balanced Scorecard, outside & internal referrals, doctor productivity, and makes adjustments as necessary -Ensures that all company policies and procedures are followed and that all core values are exemplified and reinforced -Ensures that every patient encounter is a "wow" experience -Ensures that office has engaged workforce at all times -Coaches and mentors staff by example and through use of clearly communicated expectations, action plans, progress meetings, performance reviews, etc. -Ensures productive, team-oriented work environment-Conducts regular staff meetings to provide information to staff and to solicit feedback from staff -Prepares, submits, and monitors entire office budget -Ensures sufficient availability of dental materials and supplies Bachelor's degree, preferably in healthcare administration, management, business, or related fieldMinimum three years' experience in management role preferably within the healthcare fieldModerately proficient with Microsoft Outlook, Word, and Excel software, familiar with Microsoft PowerPoint and Access software Demonstrated background in taking significant leadership role History of setting and achieving goals History of continuous, self-initiated learning and professional development Demonstrated passion for customer service and employee engagement Willamette Dental Group is a 2014 Press Ganey Success Story Award Winner in Recognition of our Innovative Approach to Organizational Change in Patient Experience
Pos. Type
Full Time Regular
Schedule
5 8-Hour Days
Job Req #
8005-0917:
Pullman Practice
WA-Pullman
In partnership with the managing dentist, the purpose of the practice manager is to ensure that the dental office provides outstanding customer service, via engaged employees, in an efficient manner.Strong leader to hire and coach staff, develop a supportive environment for the providers, and manage daily office activities. Ensure quality and efficiency standards through staffing, scheduling, patient flow, performance management and other office goals.-Takes ownership of entire office including, but not limited to, marketing, financials, staffing levels, employee engagement, patient count, and office efficiencies -Regularly monitors all key performance areas of office: budget, staffing levels, schedules, collections, Balanced Scorecard, outside & internal referrals, doctor productivity, and makes adjustments as necessary -Ensures that all company policies and procedures are followed and that all core values are exemplified and reinforced -Ensures that every patient encounter is a "wow" experience -Ensures that office has engaged workforce at all times -Coaches and mentors staff by example and through use of clearly communicated expectations, action plans, progress meetings, performance reviews, etc. -Ensures productive, team-oriented work environment-Conducts regular staff meetings to provide information to staff and to solicit feedback from staff -Prepares, submits, and monitors entire office budget -Ensures sufficient availability of dental materials and supplies Bachelor's degree, preferably in healthcare administration, management, business, or related fieldMinimum three years' experience in management role preferably within the healthcare fieldModerately proficient with Microsoft Outlook, Word, and Excel software, familiar with Microsoft PowerPoint and Access software Demonstrated background in taking significant leadership role History of setting and achieving goals History of continuous, self-initiated learning and professional development Demonstrated passion for customer service and employee engagement Willamette Dental Group is a 2014 Press Ganey Success Story Award Winner in Recognition of our Innovative Approach to Organizational Change in Patient Experience
Pos. Type
Full Time Regular
Schedule
5 8-Hour Days
Job Req #
7934-0817:
Springfield Specialty Practice
OR-Springfield
In partnership with the managing dentist, the purpose of the practice manager is to ensure that the dental office provides outstanding customer service, via engaged employees, in an efficient manner.Strong leader to hire and coach staff, develop a supportive environment for the providers, and manage daily office activities. Ensure quality and efficiency standards through staffing, scheduling, patient flow, performance management and other office goals.-Takes ownership of entire office including, but not limited to, marketing, financials, staffing levels, employee engagement, patient count, and office efficiencies -Regularly monitors all key performance areas of office: budget, staffing levels, schedules, collections, Balanced Scorecard, outside & internal referrals, doctor productivity, and makes adjustments as necessary -Ensures that all company policies and procedures are followed and that all core values are exemplified and reinforced -Ensures that every patient encounter is a "wow" experience -Ensures that office has engaged workforce at all times -Coaches and mentors staff by example and through use of clearly communicated expectations, action plans, progress meetings, performance reviews, etc. -Ensures productive, team-oriented work environment-Conducts regular staff meetings to provide information to staff and to solicit feedback from staff -Prepares, submits, and monitors entire office budget -Ensures sufficient availability of dental materials and supplies Bachelor's degree, preferably in healthcare administration, management, business, or related fieldMinimum three years' experience in management role preferably within the healthcare fieldModerately proficient with Microsoft Outlook, Word, and Excel software, familiar with Microsoft PowerPoint and Access software Demonstrated background in taking significant leadership role History of setting and achieving goals History of continuous, self-initiated learning and professional development Demonstrated passion for customer service and employee engagement Willamette Dental Group is a 2014 Press Ganey Success Story Award Winner in Recognition of our Innovative Approach to Organizational Change in Patient Experience
Pos. Type
Full Time Regular
Schedule
5 8-Hour Days
Job Req #
7887-0717:

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